The days of expecting humanitarians to serve others while ignoring their own health and well-being are changing.

And that, my dear humanitarian, is a good thing.

As a humanitarian, you’ve chosen to work in service of others—in service of a greater purpose.

Regardless of your title, you’re a leader in your organization, a high performing staff member, a technical subject matter expert, and the go-to person for most things because you’re good at your job. In fact, it’s these qualities that are likely propelling you towards a promotion–that is if you haven’t already been promoted.

But despite these outward measures of “success,” what’s happening on the inside is a very different story. The little voice in your head loves to remind you that you’re not good enough, smart enough, efficient enough–an imposter–and it’s just a matter of time before everyone figures it out. So you overcompensate and set high and unsustainable standards for yourself, and those around you, leading to a team dynamic that can feel toxic at times.

Of course in an ideal world you’d love to lead a team of happy and healthy people. 

But this is the real world and it’s hard enough to balance mission needs against your own, and since the word “self-care” isn’t a part of your vocabulary, you move through life tired and overwhelmed before the day starts. You’re constantly losing the whack-a-mole game you’re playing with your never-ending to-do list–a list where your health and well-being rarely make the cut. And this is just what’s happening at work. It doesn’t include all the other stresses of being human–relationship issues, health issues, financial issues, and the list goes on.

I know all of this well because I spent almost two decades working at the crossroads of the government and humanitarian sectors. I not only accepted the “push through” culture I’d walked into, but once I became a leader I helped to perpetuate it until the consequences of my actions caught up with me. My experiences with mission-driven occupational traumas made it clear to me that something had to change. I had to change.  

The reality is that our organizations aren’t going to save us.

Acknowledging this fact frees us to make choices that will let us flourish as we support our own health and heal our own trauma, even during times of adversity and challenge.

In our new post-pandemic world the days of celebrating perfectionism, wearing exhaustion as a badge of honor, and downplaying the impact of our work on our mental health are quickly fading.

Choosing to serve others wasn’t an implicit agreement to sacrifice our time, our relationships, our health and well-being–our humanity.

But these cultures won’t change until we as individuals change.

Dimple Dhabalia

Author, Facilitator, Humanitarian

My mission is to put the “human”

back into humanitarian work

Hi, my name is Dimple Dhabalia, founder of RITC. My mission is to put the “human” back into humanitarian work by supporting humanitarians around the world to challenge the narrative of service before self  and normalize caring for mental health in the workplace.

I look forward to working with you to rewrite the long-standing narrative of service before self and shift our collective expectations of what it means to be a humanitarian so we can continue showing up to do the work this world needs us to do now more than ever.

With gratitude,

Dimple

“I’ve spent the majority of my career traveling around the world and

what I’ve learned is that irrespective of geographic location or perceived

differences - our desire to be seen and celebrated, to feel valued

and connected to purpose, and to be treated with dignity and respect

as part of a shared and common humanity.”

- Dimple Dhabalia

William Jewell College 2021 Achievement Day Remarks

About

DIMPLE DHABALIA
Founder + Humanitarian

DIMPLE DHABALIA is the founder of Roots in the Clouds, a boutique consulting firm specializing in using the power of story to heal individual and organizational trauma and moral injury. She is also a writer, podcaster, coach, and facilitator who brings over twenty years of public service experience working at the intersection of leadership, mindful awareness, and storytelling. Her first book, Tell Me My Story—Challenging the Narrative of Service Before Self will be available in February 2024. You can find her podcast, What Would Ted Lasso Do? available wherever you listen to your podcasts. You can connect with her on social media @dimpstory across all platforms.

A Little More of Her Story

(a.k.a. DimpStory)

As the Founder of Roots in the Clouds and a human-centered leadership and mindful performance coach, Dimple creates brave spaces where emerging and seasoned leaders across high human impact sectors can learn how to preserve their humanity as they work to preserve it for others. The inner work of cultivating self-awareness, self-compassion, and self-regulation empowers leaders to break old patterns of conditioned reactions and create a new lens through which to experience the world;  address and heal long-standing systemic issues more effectively; and ultimately enhance equity, connection, belonging, and well-being in schools, workplaces, and communities. 

 

Dimple’s path to becoming a leader of leaders was a circuitous one, unfolding over the course of almost two decades of living, working, and traveling in over 40 countries, and serving the most vulnerable people in the world. At the crossroads of the government and humanitarian sectors, Dimple witnessed a disconnect across organizations that celebrated the resilience of the human spirit in the refugees and displaced persons they served, while failing to extend the same ethos to those working within their own organizations.

About six  years into her career, Dimple began to feel the impact of this failure to address the human factors of those in service to humanity. At the time, there was virtually no post-trauma therapy for staff in these sectors and humanitarians were simply expected to “tough it out” until they no longer could. The stigma and shame around mental health meant that many humanitarians, who were regularly exposed to traumatic events and danger, long working hours, stress, frequent and often back-to-back deployments abroad, a lack of transparency in the organization. and toxic work environments were at high risk of vicarious trauma, compassion fatigue, burnout, and anxiety.

 

When their work became politicized, the fury, shame, grief, and despair Dimple and her colleagues were feeling was compounded by requests to take actions in conflict with their own deeply held moral codes, values, and beliefs; and Dimple could no longer stand by quietly. She began educating the workforce about the impacts of stress, crisis, trauma and moral injury, acknowledging and normalizing their experiences, and providing them with real-time coping strategies. It was not long before she realized that in order to effect meaningful and lasting culture change, she’d need leaders who not only recognized the occupational realities of the work, but also had the tools and compassion to support themselves and their people. With that in mind, in 2019 Dimple developed and launched the Daring Leaders Project (DLP), the first mindfulness-based leadership development program of its kind within the federal government. Her vision and leadership on these efforts earned her Director’s awards for Innovator of the Year and the Pillar of Leadership.

After nearly two decades in public service and working to create a more human-centered workplace culture, Dimple experienced the most human reality when, in late 2019, her mother unexpectedly passed away, which was quickly followed by the onset of the pandemic and the news that she would be receiving a furlough letter because her position was considered “non-essential.” Despite all the work she had done and was continuing to do to create a culture that supported the humanitarians within her organization, in that year, she felt completely under-resourced and ultimately walked away from her job to prioritize her own health and well-being and to better position herself to advocate for the health and well-being of humanitarians across high human impact sectors.

With her own experiences with compassion fatigue, vicarious trauma, burnout, and moral injury serving as a catalyst, Dimple launched Roots in the Clouds in 2021 with a personal mission of putting the “human” back into humanitarian, which she defines as anyone working to improve people’s lives and alleviate suffering in the world. Today Dimple’s cutting-edge work supports a holistic approach to address individual and organizational trauma and moral injury using mindfulness, positive psychology, and principles of human-centered leadership. Working in collaboration with organizational leadership, Dimple helps leaders understand the complexities of the occupational challenges unique to high human impact professions, and resources them with tools and strategies to heal root issues and stories, support themselves and their teams, and create psychologically safe cultures of equity, connection and belonging.

Dimple is known for her compassion, insight, collaboration and ability to hold space for individuals and groups. She is a bridge builder and brings a calm and capable presence to conflicted and painful situations. Her willingness to wade into situations fraught with conflict, hurt, and unresolved issues helps others to experience someone caring deeply about their pain. Dimple’s gift of witnessing others’ experiences without judgment enables them to trust her. She commits to accompanying an organization on its healing journey- staying with them until they can continue by themselves. Her commitment reinforces their renewed sense of hope for the future.

 

Dimple is a photographer, storyteller, and foodie with a penchant for savoring life and finding joy through connection. Dimple is an avid traveler who has lived, worked and traveled in over 40 countries, most recently landing (and sticking) in Washington, DC, where she meditates daily, and takes full advantage of the Smithsonian museums and the DC food scene.Dimple’s compassion and empathy allows her to foster deep and meaningful connections with everyone she encounters, including the individuals and organizations she serves.

Certifications

Mindfulness

  • Mindful Performance Enhancement, Awareness, and Knowledge (m-PEAK), Certified Instructor

  • Personal contemplative practice spanning over 10 years

Positive Psychology

  • Certification in applied positive psychology - C.A.P.P (2019)

Culture Design

  • Workhuman Certified Professional (2021)

  • Anti-Racism and the Emotional Tax at Work (2021)

Coaching

  • Certified administrator of PRISM Leadership Assessment (Sure People) (2023)

  • International Coaching Federation (ICF) - ACC Certified Coach (2017)

Honors + Speaking Engagements

  • 2023 Using the Power of Story to Heal Moral Injury in Palliative Care - Social Work, Hospice and Palliative Care Network (SWHPN) Annual Conference, Denver

  • 2022 Main Stage Speaker - 7in7 DigitalNomads Conference, Montreal

  • 2021 Citation of Achievement Honoree - William Jewell College

  • 2021 Featured Speaker - Positive Psychology for Trying Times - The Culture Collective, Washington, DC Chapter  

  • 2021 Director’s Award - Pillar of Leadership, US Citizenship and Immigration Services

  • 2020 Director’s Award - Mentor of the Year, US Citizenship and Immigration Services

  • 2020 Director’s Award - Innovator of the Year (Daring Leaders Project), US Citizenship and Immigration Services

  • 2019 Speaker - Mindfulness in the Government - Mindful Leadership Summit  

  • 2019 Keynote Speaker - Oxbridge High Table Dinner - William Jewell College 

Boards + Memberships

The TORCH Collective—
Trauma and Organizational Resilience Consulting and Healing,
Founding Member

PAACE Project—
Police and African American Community Engagement Project,
Advisory Team Member

As Seen In

  • Leading Through Crisis – (July 9, 2021)
    Human-centered leadership

  • The Helping Conversation – (May 20,2021)
    Organizational trauma, equity and belonging and mindfulness

  • Center of Calmness – (August 31, 2020)
    Compassion and trauma

  • Oh Absolutely – (July 18, 2020)
    Individual and organizational trauma and the role of mindfulness in the humanitarian sector