our commitment to ourselves, our clients + our community

working hours

roots in the clouds follows a non-traditional workweek. We serve clients from 11am to 5pm on Mondays and Thursdays, and from 11am – 1pm EST on Fridays. Please keep this in mind when you’re waiting on a response from us. We believe in walking our talk when it comes to well-being. We believe that in order to best serve our clients and community, it’s important for us to engage in periods of deep rest and to set aside time to find inspiration to tap into our creativity in our time off. It may seem radical but studies show that adopting a shorter workweek leads to happier teams, improved mental health, and greater productivity.

living hours

We pause operations twice a year to rest and recharge. We do not to answer emails after hours, on weekends, or while we’re taking time off.

diversity, equity, inclusion, and belonging (DEIB)

We are currently a small but might team of one committed to creating spaces of belonging for everyone regardless of race, religion, ethnicity, age, gender, ability, or sexual orientation. We work hard to walk our talk by ensuring that individuals and organizations with whom we partner are willing to uphold these values, too. Inclusion and belonging are reflected in the way we work with our clients and community. In our courses, we aim to offer materials in written, audio, and video format (with closed captioning) to suit a variety of learning styles. When it comes to DEIB, there’s always room for improvement. We commit to continue seeking out ways to learn, do more, and do better, and value your feedback along the way.

giving back

There is an old idea — noblesse oblige — that those who have been given much carry a debt to the world that gave it. At Roots in the Clouds we think about this often. We did not build roots in the clouds in a vacuum. We built it from grief that was witnessed, from care that was modeled, from communities that showed us what sustained presence looks like in practice. That inheritance carries an obligation — not out of guilt, but out of gratitude. Out of the recognition that nothing meaningful is ever built alone. Giving back isn't a feature of roots in the clouds — it's the foundation. Because the care that made this possible was never only ours to keep. For this reason, all of our offerings include mutual aid options for people working in helping professions and/or living on fixed incomes. It’s also the reason that we commit to donating a percentage of every sale to organizations doing the quiet, steady, often unrecognized work of making the world more empathetic, connected, and human. We are actively in the process of building relationships with organizations whose work aligns with our values. If you know of any organizations that you think would benefit from our care beyond the box commitment, send us a note at hello@rootsintheclouds.com.

mental health first

Mental health comes first. Always. If I, or someone I'm working with needs an extra day off, no problem. If a client is abusive or disrespectful to me or anyone I'm working with, this behavior is not acceptable and that client will not be invited to work with me again. I wholeheartedly believe that generating revenue should never require sacrificing your peace, well-being, and health. I am not a mental health professional and my services are not mental health services. To learn more read my mental health disclaimer.

our commitment

We take this Pledge seriously. We regularly will evaluate how we’re doing throughout the year and make sure we’re honoring this Pledge and doing the things we promised to do. We will revise this Pledge periodically as roots in the clouds grows and evolves.

our hope

We hope that this better company, better world pledge creates a ripple in the world — inspiring other folks to work and live differently. If you notice something in this Pledge that you want to adopt in your own life (or company) please do so. Small businesses like ours (and yours) can make a big difference.

*This pledge was inspired by a similar pledge created by Get It Done, LLC.